About Tyre Life Warranty

With Lassa's lifelong warranty program, your Lassa tyres are protected for life until it reaches a tread depth under 3mm or is over 5 years old (based on the date of manufacture).

Lassa Damage Warranty Conditions

One of the main characteristics that make Lassa a leading producer is the perfect service provided to the customers. To combine the best product with the best service is the top priority in Lassa’s corporate philosophy. Consequently, we are pleased to offer this warranty on your Lassa tyre purchase.

Lassa Tyres will replace your tyre that is found to be defective due to material or manufacturing defects and irreparable damage caused by normal road use. If the tyre is damaged beyond repair, then the defective tyre will be replaced, and the customer will only be charged for the proportion of the tread that they have already used.

Who can benefit ?

Owners of private vehicles who purchase Lassa Tyres brand passenger car or 4x4 (SUV) tyres (except Competus A/T series) summer/winter/all season tyre from Lassa Tyres approved points of sale and register their tyres on the warranty site, www.warrantyuk.lassa.com, within 30 days from the dates billing. 

The program is not valid for commercial vehicles, fleets, taxis, rentals, public transport vehicles, rental vehicles, racing vehicles and official vehicles. (administrative vehicles relating to the public sector)

It is also not valid for vehicles that are used in the field of motorsport, neither in the professional circuit on the circuit nor in the amateur field.

How to register?

Registration must be completed within 30 days from the invoice date by entering the required information in the “Register” section of the website, www.warrantyuk.lassa.com.

After the registration process, an approval letter with the "membership number" is sent by email.

Registered information and membership status can be verified with the "License Plate Number" or "Membership Number" in the "Check Warranty" section of the website, www.warrantyuk.lassa.com

Registration will only be valid if the information provided is complete and correct.

What services are provided?

The Lassa Tyres warranty guarantees that the damaged tyre will be replaced by a new tyre of the same or equivalent size and model with allowance and with the exception of the guaranteed tyre mounting and balancing costs, in the event of damage resulting from punctures, cuts and impacts that cannot be repaired.

With the Lassa Tyres Damage Warranty Program, only damage that may occur in the tyre is covered by warranty service. Cases of acts of God, fire, vandalism or theft are excluded.

Tyres registered under the damage guarantee must conform to the tyre size, original speed and load index or equivalent announced by the vehicle manufacturers.

In the event of a manufacturing error under warranty, a replacement is made and the right to benefit from the warranty program continues from the first invoice date.

How many tyres are covered by the Lassa damage warranty?

Any Lassa Tyres brand passenger car or 4x4 (SUV) tyres (except Competus A/T series) summer/winter/all season tyre.

How long does the Lassa damage guarantee last?

5 years from the manufacturing date or up to a legal tread depth of 3mm whichever occurs earlier.

What to do when damage occurs?

The damaged tyre must be delivered directly to the Lassa Tyres authorized dealer with its invoice.

The Lassa Tyres dealer is responsible for verifying the status of warranty membership and its compatibility with the warranty conditions of the campaign website.

After inspection, if the registration complies with the warranty conditions and the membership status is within the warranty period, allowance will be calculated automatically by the warranty system by comparing it with the original tread. This allowance is then redeemed as a percentage discount against the current selling price of your new replacement Lassa Tyres. The terms of this warranty require that the replacement tyre fitted is the same or equivalent size as the original and is a Lassa Tyres.

After inspection, if the registration complies with the warranty conditions and the membership status is within the warranty period, allowance will be calculated automatically by the warranty system by comparing it with the original tread. This allowance is then redeemed as a percentage discount against the current selling price of your new replacement Lassa Tyres. The terms of this warranty require that the replacement tyre fitted is the same or equivalent size as the original and is a Lassa Tyres.

How to make a claim?

To make a tyre warranty claim, simply return the tyre to the Lassa Tyres dealer it was purchased from. The dealer will replace the tyre at a discounted price based on the amount of tread remaining on the tyre.

How is the percentage allowance calculated?

Your Lassa Tyres dealer will measure the remaining legal tread on your tyre. Although tyres are road-legal to 1.6mm, we always recommend replacement above 3mm in order to maintain optimum performance and safety. The tread will be measured in the center and on the edges of the tyre to ensure an accurate and consistent reading. If any measurements on the tyre are below 3mm, no credit will be given. The decision of the individual participating Lassa Tyres dealer is final.

Your allowance will be calculated automatically by the warranty system when your dealer enters the remaining legal tread by comparing it with the original tread. For example, if your tyre’s original tread is 8mm, and if you make the claim when it reaches to 7mm, you will get an allowance of 7mm/8mm=87,5% or if your tyre’s original tread is 9,2mm, and if you make the claim when it reaches to 5mm, you will get an allowance of 5mm/9,2mm=54,3%.

This allowance is then redeemed as a percentage discount against the current selling price of your new replacement Lassa Tyres. The terms of this warranty require that the replacement tyre fitted is the same or equivalent size as the original and is a Lassa Tyres.

When is the Lassa Damage Warranty Program not covered?

• Tyres without invoice.

• Tyres not registered within 30 days of invoice date.

• Tyres older than 5 years from the manufacturing date.

• Tyres with a tread depth of less than 3mm.

• Tyres not purchased from Lassa Tyres dealers.

• Tyre damage caused by acts of God, fire, vandalism or theft.

• Tyres that do not conform to the size, speed index, load index of the vehicle's original tyre announced by the automobile manufacturer.

• Damage that may occur due to disassembly or assembly of tyres from the rim.

• In cases where the conditions of the warranty program are not respected during the following steps: application form, solicitation, notification, complaint.

• Utility vehicles, fleets, construction machinery and agricultural tractors, taxis, rental vehicles, administrative vehicles, sports vehicles, public transport vehicles, rental vehicles, racing vehicles, official vehicles, wholesale, internet and fleet.

• For questions regarding the Lassa Warranty Program, please contact the Lassa Marketing team via email, warranty@lassa.com.